Welcome to AcuteCare.ai. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website www.acutecare.ai, and when you interact with our products or services.
1. Who We Are
AcuteCare.Ai is a healthtech company that develops software solutions for acute and critical care environments. For the purposes of data protection law, we are the "data controller" of the information described in this notice.
2. What Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, job title, organization.
- Technical Data: IP address, browser type, device information, pages visited, and usage data.
- Communication Data: Any messages or inquiries you send us via forms, email, or support channels.
- Marketing Preferences: Your choices about receiving marketing or promotional communications.
We do not collect any patient health data through our website.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to inquiries or support requests.
- To provide information about our products and services.
- To improve our website, services, and user experience.
- To comply with legal obligations or enforce our terms of service.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Your consent (e.g., subscribing to our newsletter)
- To fulfill a contractual obligation or respond to your request
- Our legitimate interests, such as improving our services.
- Compliance with legal obligations.
5. Data Sharing and Transfers
We do not sell your personal data. We may share it with:
- Trusted service providers that assist with website operation, analytics, or communications (e.g., hosting providers, email platforms).
- Legal authorities if required by law or to protect our rights.
All third parties are required to respect your data and comply with applicable data protection laws.
6. Data Retention
We retain your personal data only as long as necessary for the purposes described or as required by law. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data.
- Request correction or deletion of your data.
- Object to or restrict certain data processing activities.
- Withdraw your consent at any time.
- Lodge a complaint with a Data Protection Authority (DPA).
8. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze usage. You can control or disable cookies through your browser settings. For more information, see our Cookie Policy.
9. Security Measures
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.
10. Changes to This Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated "Effective Date."
11. Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact:
AcuteCare.Ai